Privacy policy

• 1. 'TicketMundo' refers to TicketMundo as ENTERTAINMENT TECH HOLDINGS LLC.

• 2. This Privacy Policy applies to the TicketMundo.com website (the website), mobile applications, email and text messages that link to or reference this policy, and social media accounts, regardless of what type of device you use to access services provided by TicketMundo. This Privacy Policy describes how we treat, use, disclose, share, and protect the personal information we collect both online and offline when you interact with us through those websites, applications, emails, and other communications that link to or reference this Privacy Policy (Services). It also includes information we collect at ticket offices, retail stores, and call centers. When you use this website and our services, you agree to the terms of this policy.

• 3. Ticketmundo reserves the right to change this Privacy Policy at any time by posting the updated Privacy Policy on the Website.

• 4. When you visit the website, we may collect information from you, which includes: (a) Personal information. When you create or reconfigure an account with us, we ask you to provide certain personal information, such as your name, date of birth, gender, username, password, email address, or phone number. We will collect your payment and billing information, including credit card details and zip code when you purchase a ticket on our website. (b) Non-personal information. We may also collect data or information, such as how you use our services, including search queries, events you purchase, information provided through surveys or other market research efforts, information provided to customer service representatives to investigate and resolve problems or questions, or websites you visited. (c) Information about minors. We may collect information that may include personally identifiable information from children under 13 when necessary to comply with the law.

• 5. We collect information (i) directly from you when you provide it to us; (ii) automatically when you use our website through the use of cookies and similar technologies; and (iii) from third parties.

• 6. We use the information we collect to provide you with the services, improve our customer service, improve the content and design of our website, market our services and products to you, know better the users of our website, process your orders, display more relevant recommendations and advertising material, or suppress advertising and content that you may find irrelevant; to contact you, including sending order confirmations, alerts, notifications, and marketing emails to which you have subscribed, such as new products, events, third-party offers; to request reviews or respond to your requests or questions; and personalize your experience with us. We may also use the information we collect for security purposes, including information that will allow us to protect our company, our customers, or our websites. We may use automatic notifications and your location information in our mobile applications to send you alerts about local events.

• 7. We use cookies and comparable technologies to gather extra usage data on our website and enhance the quality of our services. A cookie is a tiny data file that is transfer to your computer or mobile device. Although most web browsers automatically accept cookies, you can modify the settings to refuse cookies or notify you when a website is attempting to place a cookie on your computer.

• 8. We have implemented a security program to safeguard and protect your personal information. Our systems use data encryption technologies with industry-standard firewalls to protect your information. When you access your account or make purchases on our website, your web browser connects to our services via SSL (Secure Sockets Layer) for added security. However, although we try to protect your personal information, the Internet is not completely secure, and we cannot guarantee that your information will always be secure. Ticketmundo WILL NOT BE LIABLE FOR ANY DAMAGE (WHETHER CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL OR OTHERWISE) ARISING FROM, OR IN ANY WAY RELATED TO, UNAUTHORIZED THIRD-PARTY ACCESS TO YOUR INFORMATION, INCLUDING ANY BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF LIABILITY.

• 9. We may share your personal information with our affiliated entities. We may disclose personal information if required by law. We may also disclose your personal information if disclosure is necessary for the prevention, detection, or prosecution of criminal acts or prevent other harm, or in response to legal action or enforce our rights and claims. We may share non-personal information with third parties, such as advertising partners.

• 10. Our service is not for people under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we realize that a child under 13 has provided us with personal information, we will remove such information and delete the child’s account.